Possible Reasons for Error

• Email already used through previous failed login attempt. Try resetting your password.
• The link you clicked may have been used previously. Start the process again from your app.
• Check for a pop-up blocker preventing the reset function from working correctly.
• Use Chrome
• Ensure password is a minimum of 8 letters, numbers, and symbols

Contact your IT professional for assistance if the problem persists or contact us with details if you feel the error is not related to your device, email provider, cellular coverage, OS, or user error.

Move Your Business To The Cloud

For business IT solutions visit www.IGTech365.com

• Managed IT services
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• Hosting services
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• VM’s
• Linux
• Software development – LAMP stack